I would like to thank everyone at Scott Peterson Motors who helped us these past few days. We came into Sturgis for the rally towing a large 5th wheel camper but began losing power in the Belle Fourche area. We limped into our campground and called your dealership and brought the truck over on Friday with the understanding you might not get to it until about Tuesday. Your diesel mechanic looked at it on Saturday morning and diagnosed the problem and ordered the parts. The truck was fixed by Monday noon. Both times you shuttled us back and forth to the campground with your courtesy car. Your GM even came and picked us up when the truck was done. I must admit that when we first got here we called the dealer in Rapid City and they couldn't even look at the truck for a week.
We are extremely pleased with your service and your service manager Paul as he did everything possible to help us in a timely manner. Thanks so much for your great customer service!
We just bought a new-used vehicle from one of your new salesmen, Mitch. We really liked him. He was not pushy, and was easy to work with. The day we got our vehicle, we noticed a funny sound in the front end. Jack in service had his team work on it. He gave me a rental to use. When my vehicle was ready to pick up, Jack drove my vehicle to Deadwood and swapped cars with me on a Friday night. Jack even had to put some gas in my car. Of course, I paid him back, but I don't think he would have cared. Mitch called on Friday night to follow up that my car had been fixed. What a couple of great guys. Due to this great customer service, my husband is now going to bring his work truck to Scott Peterson Motors to have all of his service work done. We are definitely going to be customers for life! Kyle, in finance, was also great to work with. You have a great team in Belle Fourche, and we will definitely spread the word. Thank you for your extra care.
I want to give a huge shout out and say thank you to @jrruff. My #ford #edge got delivered to me yesterday from JR of #scottpetersonmotors. I live over 1,000 miles away from this dealership and I am sure there are many good dealerships that are a lot closer to me than this one. However JR is not your average car salesman. He is good man of integrity and a family man. I am honored to know him personally and call him my friend. (Typically I don't really care for car salesman and their tactics) Our friendship started several years ago when I bought a #mercury #mountaineer from him. He truly takes care of his customers and believes in service after the sale. This Ford Edge is the fourth vehicle I have bought from JR since I first met him. If you are looking for a new or used car or truck hit him up, he is a strait shooter and cares about people. I am one of JR's #customersforlife www.scottpetersonmotors.com
#CaptnLance #LifeOfLance #TapRackBang #StayInTheFight #betternotbitter #newcar #newcarsmell #mywhip #happyascanbe
I want to thank you for taking care of my Ford Escort. So when I needed a newer car, I came to you. I was sure I couldn't get one with my tight budget, but to my surprise you managed to help me get a new car. I am sure you will take good care of my new Ford Fusion.
Thank you so much for your caring interest in the sport we love, barrel racing! It has brought my Mom and sister and I closer together, plus it's a blast! We appreciate you and your sponsorship!
Kylie and Elana Stalder
Kylie and Elana Stalder
Thank you so much for sponsoring the Golliher's Spring Barrel Series. I won the $100 Novice Division. I really appreciate people like you who support the equine industry.
Thank you again.
Ellen McKenzie and CRI Rio Bravo
Thank you for sponsoring Golliher Indoor Arena!
Dear Scott Peterson Motors,
Hi. I'm Tia Williamson. I play on the Newell Softball League. I would like to thank you for sponsoring me and my teams jerseys. I would like to thank you again! Thanks.
Dear Scott Peterson Motors,
I am extending a huge Thank You to Scott and Susan Peterson, Rhonda, and the entire staff in Belle Fourche. With your help, we had 103 people successfully donate for a total of 128 total products collected at your blood drive. What a great impact on the local blood supply. I am so proud of what we were able to accomplish together. It was a pleasure working with all of you and I look forward to next time,
United Blood Services
Jennifer/United Blood Services
I wanted you to know of the exemplary service I received today. The window on my Dodge van wouldn't go up today, a very hot day. I got to your store just as Nick was leaving. With the help of Joe and Erin they got the window back up and sealed until parts could be obtained. It would have been easy for the three of them to tell me they were closed and to come back on Monday, but they instead choose to get me on the road in a much cooler car. Their service, caring and courtesy were appreciated.
Bob and I wish to thank everyone at Petersons for everything they have done to help us with our business with you. You have went way beyond customer service for us. We appreciate everything that everyone has done for us. It's a pleasure doing business with you guys!
Donna Neill and Robert Hammill
Just wanted to say a Big "Thanks". Your employees went above and beyond the call of duty to make us happy. Our first buying experience there was amazing. We have told all of our friends to buy there as well. We will always come back there from now on. Thank you!
Chip & Cheryn Hantak
Dear Jack Verry and the rest of the crew at Scott Peterson Motors,
Thank you so much for getting us back on the road quickly! Jack we were so thankful that you happened to be at the shop late Friday night! You gave us peace of mind knowing the wheel would be worked on in the morning, so we could sleep!! On a side note - we are always looking at and analyzing vehicles. We drove 2,700 miles last week, and saw lots of vehicles! But my very favorite was a black four door custom Jeep Rubicon that I saw in Williston, North Dakota. Guess where it came from? Yep - Scott Peterson Motors in Belle Fourche, South Dakota!
The Smiths from Iowa
This is just a note to let you know how fortunate Belle Fourche is to have a business like Scott Peterson Motors as part of their community.
On Saturday, Sept 10th, 2011 at 5:30pm, we had a breakdown with our car just a block from Scott Peterson Motors. On a Saturday at 5:30 we knew no one would be there, but we stopped anyway. Fortunately Kortney Kindsfater was still there and he gave us a loaner car, a 2004 Ford Taurus, to use until a technician could look at ours on Monday. There was no charge but just to bring it back with as much fuel as when we got it. We were complete strangers and were very surprised to be treated so well.
On Monday, the 12th we learned that the transmission needed to be replaced in our car. Jack Verry did an excellent job of explaining what are options were for fixing it and that we could take the loaner car home and bring it back when we came to get our car. We live in Arlington SD, which isn't just across the street, and we only have the one car so we had to use the loaner car for all of our driving activities. We went back for our car on Friday the 24th. We had used the loaner car for about two weeks and it drove like a new car.
This is the only dealer we have ever done business with that treated us like that. Scott Peterson Motors is a real gem in our book!
Richard and Marge Kleinjan
Thank you for helping us getting us on our way to elk hunt in Colorado after our 98 red Dodge blew its water pump. The parts dept, service dept, receptionist and others were so friendly and outstanding in their service and care for us. A loaner car to use (without asking!), suggestion of a motel and eats, even a vision office to fix my glasses. We cannot say enough good things about your business, clean and tidy, good coffee and waiting area. Again, thank you so much for getting us on our way. We had a great remainder of our trip - the truck ran great! We feel blessed to have had such great customer care. God bless all of you,
Larry and Roberta from Minnesota
Thanks to you and your crew for another pleasant buying experience. I get the royal treatment from one and all and really appreciate it. From Jon V. sitting in the Shelby convertible with a smile on his face telling me "it's going to France", to Erin on the financing, Rhonda on the instant title work, Curt and Jay on a bug deflector (and offer to supercharge the new P/U), Frank and Jim going the extra mile for me in finding it and making a trade deal that needed no negotiation on my part to Susan calling me already on Tue AM to thank me for the purchase - SPM is a class act. Like I told her, if she thought I was crazy to buy my first brand new vehicle sight unseen (the '04 F-150), I asked her how she felt about me not only buying this one sight unseen but actually paying for it before I saw it and taking it one step further, applying for the new title still sight unseen.
I wouldn't have purchased three new vehicles in the last 11 months if I didn't enjoy the experience, the people and the business relationship. Thank you for your business as well, Scott. Maureen of course thinks I'm a nut but that's her job and I also notice that every accelerator pedal she steps down on seems to bring a smile to her face.